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Common questions from clients


Are high rise buildings safe from pests?

Unfortunately, no. Pests are extremely adaptable. Cockroaches, house ants and flying insects are still found in many high-rise apartments. Mosquitoes have been found in flats 20 storeys up; rats have been known to damage wires 25 floors up; and even termites can make their way to the uppermost floors.

The way high-rise apartments are built explains how pests can gain access. Boxed-in pipe runs, concealed ducts for service conduits, false ceilings, rubbish chutes and built-in cabinets all provide well-concealed highways for cockroaches, rats, ants and termites.

Should I treat my apartment when my neighbour doesn’t treat his?

It depends on the pest involved. A termite inspection and control contract for an individual unit is usually useful. Though there is no way to prevent termites moving up the service conduits (unless soil treatment or preventive treatment has been commissioned by the developer or management corporation) the contract can do much to protect you. It will provide for regular inspections, and if termites are present, prompt treatment and extermination.

A rodent control contract will involve placement of baiting stations within your premises, whilst a cockroach spray treatment alongside all walls will help to reduce rampant cockroach movements in your premises. Thus, a pest control contract within your own apartment unit is still extremely useful, but can be further enhanced if the common areas are also treated.

Does pest control involve a lot of furniture shifting, and do I have to move out of my house or in any way disrupt my routine?

No, a pest control job is usually a simple procedure. In most cases, you don’t even need to move out at all. Only when fogging or misting is involved it becomes necessary to move out, and that is for just a few hours. Shifting of furniture is minimal and only done so as to gain accessibility to areas requiring treatment.

Can I get rid of cockroaches easily with a spray?

The household aerosol spray is, at best, a temporary solution. It has limitations because the spray can be used to treat surface areas only: it is not equipped to treat “difficult to reach” areas such as sewer runs, rubbish chutes, manholes or inspection pits where cockroaches harbour and breed. In other words, the aerosol cannot treat the problem at its source. Moreover, being an oil-based spray it should not be used on tiled-floors, planted areas or near open flames.

Is your company registered with the National Environment Agency to carry out Pest Control Services?

With the passing of the new Act in Parliament in 1998, no company is allowed to carry out pest control services without being registered with NEA.

Are your technicians licensed and workers certified by the National Environment Agency?

Yes, all our technicians and workers are licensed or certified respectively by NEA.

Are all the chemicals that are going to be used on my premises for pest control approved by the National Environment Agency?

With the implementation of the new Act that came into effect on 1st September 1998, only chemicals approved by NEA can be used for pest control services.

Are there safer eco-solutions for pest control?

Traditional methods rely on use of pesticides for effective control. However, due to concerns for toxicity and pollution, eco-solutions started to evolve. At Anticimex, we practise integrated pest management, preventing indiscriminate use of pesticides. We are progressively switching to use more eco-solutions in our operations. New eco-friendly products are added for mosquito and termite control.

Published: 25022016

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