To prevent damage before it occurs is less costly for our customers and a sustainable and environmentally friendly model that benefits all stakeholders.
Mind-set crucial for sustainability
Through employee information and training we strive to motivate individuals to conduct their work in an environmentally responsible manner. The general rule for Anticimex’s employees is to begin with those measures that have the least impact on the environment, followed by other methods only when necessary. Helping customers begins with the following:
- Preventing the pest from appearing in the first place, by offering advice on improved insulation, removal of edible waste that attracts pest, and other measures
- Installing mechanical devices that do not rely on toxins to remove pest that occurs despite the measures above
- Resorting to chemical pest control only as a final measure when other means have failed
Humble but structured approach
Sustainability is central in our work, but at the same time we are humble with regards to the complexity in applying a consistent way of doing business in all our markets, with different pest challenges, customer demands and many new companies to integrate every year as a result of our acquisition strategy.
Today our sustainability work includes many aspects of the business, of which a selection are described below.
Digital innovation is key to decreasing environmental impact. Our newly launched digitised traps, solutions for surveillance and control, as well as digitised customer interfaces, secure long-term sustainability due to a reduced need for physical inspection and interaction. We estimate that installing digital surveillance will reduce the number of manual visits required considerably.
In 2015, we introduced the use of a computer program to optimise route planning. It also has the ability to re-calculate and change routes based on new information. The tool, which currently is used only to a limited degree, has potential to decrease the travelling connected to site visits and inspections, which will decrease the impact on the environment.
Our approach in the process of constant improvement is to gather good ideas and implement them through a systematic approach of internal best practices and knowledge sharing. As we grow in new markets, we accumulate new knowledge on various types of pests and how to prevent them, with input not only from our own staff, but also from specialists, scientists and customers. The process constitutes an important foundation for the development of our services and a constant overhaul of our tools and equipment.
In order to achieve a systematic approach to business improvement, Anticimex has based its management system on the ISO 9001 and ISO 14001 quality and environment standards where we are certified. The following operations are certified according to ISO 9001:2008: Australia, Belgium, Finland, Germany, Italy, Netherlands, Norway, Spain, Sweden and Switzerland.
The following operations are certified according to ISO 14001:2004: Australia, Finland, Italy, Spain and Sweden. We use internal and external audits to ensure compliance.
By continually developing and improving our products and services, as well as by tailoring them to customer needs, Anticimex will maintain and increase confidence in the company among our clients. Quality is the company’s most important competitive advantage, which means that every employee must conduct their work, whether internally or externally, in a correct manner and deliver on time.
Anticimex’s products and services are to be adapted and implemented with a maximum concern for the indoor and outdoor environments. In the choice between equivalent products and services, we will always choose the one with a lower risk of environmental impact. In all cases, Anticimex shall comply with current legislation and other requirements affecting the organisation and to which our environmental objectives can be linked.